Privacy Policy

Last updated: September 2026

1. What We Collect

We collect information you provide when creating an account: your name, email address, phone number, and role (learner, instructor, or school admin). For instructors, we also collect professional details such as ADI badge number, areas covered, and availability.

2. How We Use Your Data

We use your data to:

  • Provide the Sterzio platform and facilitate bookings
  • Display instructor profiles to learners searching for lessons
  • Send booking confirmations and important service updates
  • Track learning progress through the Progress Passport feature
  • Improve our services

3. Data Storage

Your data is stored securely using Supabase, with servers located in the EU. We use industry-standard encryption and security measures to protect your information.

4. Data Sharing

We do not sell your personal data. Your information is shared only as necessary to provide the service:

  • Instructor profiles are visible to learners searching the platform
  • Booking details are shared between the learner and instructor involved
  • Reviews are publicly visible on instructor profiles

5. Your Rights (GDPR)

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request a copy of your data in a portable format

To exercise any of these rights, email us at privacy@sterzio.co.uk.

6. Cookies

We use essential cookies only — for authentication and session management. We do not use tracking cookies or third-party analytics cookies.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are legally required to retain it.

8. Contact

For privacy-related queries, contact our data protection lead at privacy@sterzio.co.uk.

9. Data Controller

The data controller for Sterzio is NtoalaGroup Ltd, registered in England and Wales. Registered office: PA103 Wolverhampton Science Park, Technology Centre, Wolverhampton, WV10 9RU.